These Terms of Service ("Terms") govern your access to and use of the Smart Advisor platform, websites, and related services operated by SmartAdvisorX.com ("Smart Advisor," "we," "us," or "our"). By creating an account or using the Service, you agree to these Terms.
By accessing or using the Service, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you are entering into these Terms on behalf of a firm or other entity, you represent that you have authority to bind that entity, and "you" refers to that entity.
If you do not agree to these Terms, you may not use the Service.
Smart Advisor provides a cloud-based platform for financial advisors and advisory firms, including a built-in CRM, AI meeting notetaker and briefings, family/heir tracking, supervisory and compliance archiving tools, a client portal, and related features (collectively, the "Service").
We may add, modify, or remove features at any time. We will use commercially reasonable efforts to notify you of material changes that adversely affect core functionality.
You must be at least 18 years old and capable of forming a binding contract to use the Service. You agree to provide accurate registration information and to keep it current.
The Service is offered on a subscription basis. Current plans and pricing are described on our pricing page. By subscribing, you authorize us and our payment processor to charge your payment method on a recurring basis until you cancel.
Trials are provided for evaluation. Unless you cancel before the trial ends, your subscription converts to a paid plan at the then-current rate.
Subscriptions renew automatically for the same term unless cancelled. You may cancel at any time; cancellation takes effect at the end of the current billing period. Except where required by law, fees are non-refundable.
We may change pricing with at least 30 days' notice before the change applies to your next renewal.
You agree not to:
"Customer Data" means data, including client and end-investor information, that you submit to the Service. As between you and Smart Advisor, you own your Customer Data.
You grant us a limited license to host, process, and use Customer Data solely to provide and support the Service, as described in our Privacy Policy. You are responsible for ensuring you have the necessary rights and consents to submit Customer Data, including any consent required to record meetings.
The Service, including its software, design, and trademarks, is owned by Smart Advisor and protected by United States and international law. We grant you a non-exclusive, non-transferable, revocable license to use the Service during your subscription, subject to these Terms. No other rights are granted by implication.
The Service includes features that use artificial intelligence to generate meeting notes, summaries, briefings, suggested tasks, and similar output ("AI Output").
Smart Advisor offers tools designed to support recordkeeping and supervisory workflows, including archiving features. These tools assist with — but do not guarantee — compliance with SEC, FINRA, state, or other regulatory requirements.
You are solely responsible for determining which regulations apply to your firm and for meeting them. We are not your compliance department, broker-dealer, or registered investment adviser.
The Service is provided "as is" and "as available" without warranties of any kind, whether express, implied, or statutory, including any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or secure, or that AI Output will be accurate.
To the maximum extent permitted by law, Smart Advisor will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, or goodwill, arising out of or related to the Service.
Our total aggregate liability for any claim arising out of or related to the Service will not exceed the amount you paid us for the Service during the twelve (12) months preceding the event giving rise to the claim.
You agree to indemnify and hold harmless Smart Advisor and its officers, employees, and agents from any claims, damages, liabilities, and expenses (including reasonable attorneys' fees) arising from your use of the Service, your Customer Data, or your violation of these Terms or applicable law.
You may stop using the Service and cancel your subscription at any time. We may suspend or terminate your access if you breach these Terms, fail to pay fees, or use the Service in a way that risks harm to us or others.
Upon termination, your right to use the Service ends. We will make Customer Data available for export for a limited period as described in our Privacy Policy, after which it may be deleted.
These Terms are governed by the laws of the United States and the State in which Smart Advisor is organized, without regard to conflict-of-laws principles. The state and federal courts located in that State will have exclusive jurisdiction over disputes, and you consent to that jurisdiction and venue.
We may update these Terms from time to time. If we make material changes, we will notify you by email or through the Service before they take effect. Continued use after changes become effective constitutes acceptance.
Questions about these Terms? Reach us at legal@smartadvisorx.com.